gmail - Google Email / Heroku Hosting / Email Delivery Failure -
i hope out there can tell me if have configured wrong or if heroku bug.
when email @ university, email somehow comes in herokuapp extension in email address not exist. when people try reply, bounces because email doesnt exist. example of below.
i'm hoping have cname configured wrong or something. not using records, cname records. first cname record @ record value of challengage.herokuapp.com.
let me know if can help! appreciated.
---------- forwarded message ---------- from: david dimaggio date: monday, july 15, 2013 subject: fw: challengage - work team simulation product interviewing evaluations to: "paul klopfer (paul@challengage.com)" <paul@challengage.com> paul, message below receive when reply emails come address: paul@challengage.herokuapp.com david c. dimaggio program manager case co-op program syracuse university center science & technology room 1-232 syracuse, ny 13244-4100 315-443-5018; fax 315-443-4745 cell: 315-436-1124 http://case.syr.edu/coops/index.php -----original message----- from: mail delivery subsystem [mailto:mailer-daemon@smtp2.syr.edu] sent: monday, july 15, 2013 2:08 pm to: david dimaggio subject: undeliverable: fw: challengage - work team simulation product interviewing evaluations delivery has failed these recipients or groups: paul@challengage.herokuapp.com server has tried deliver message, without success, , has stopped trying. please try sending message again. if problem continues, contact helpdesk. following organization rejected message: challengage.herokuapp.com. diagnostic information administrators: generating server: smtp2.syr.edu paul@challengage.herokuapp.com challengage.herokuapp.com #<challengage.herokuapp.com #4.4.7> #smtp# original message headers: return-path: <ddimaggi@syr.edu> received: suex10-hub-01.ad.syr.edu ([128.230.108.124]) smtp2.syr.edu (8.14.5/8.14.5) esmtp id r68gaqdr008193 (version=tlsv1/sslv3 cipher=aes128-sha bits=128 verify=fail); mon, 8 jul 2013 12:36:26 -0400 received: suex10-mbx-09.ad.syr.edu ([128.230.108.192]) suex10-hub-01.ad.syr.edu ([128.230.108.124]) mapi id 14.03.0123.003; mon, 8 jul 2013 12:36:26 -0400 from: david dimaggio <ddimaggi@syr.edu> to: "'paul klopfer'" <paul@challengage.herokuapp.com> cc: "'hendrickson, cindy (ge corporate)'" <lucinda.hendrickson@ge.com> subject: re: fw: challengage - work team simulation product interviewing evaluations thread-topic: fw: challengage - work team simulation product interviewing evaluations thread-index: aqhocua7mvwuinini0oboekutugryjlspdkagahmsma= date: mon, 8 jul 2013 16:36:25 +0000 message-id: <832c225b54bd58489ef60e1b2b7d1165264525@suex10-mbx-09.ad.syr.edu> references: <832c225b54bd58489ef60e1b2b7d11652618df@suex10-mbx-09.ad.syr.edu> <832c225b54bd58489ef60e1b2b7d1165261bf0@suex10-mbx-09.ad.syr.edu> <cahgmi1povrk1f954virl5xehkdqn1sqfvqk6xwmh=u12vjo3pa@mail.gmail.com> <cahgmi1ofb13g7menat4q69vj=wu8fjcmddpwih9p4tmc_4nsja@mail.gmail.com> in-reply-to: <cahgmi1ofb13g7menat4q69vj=wu8fjcmddpwih9p4tmc_4nsja@mail.gmail.com> accept-language: en-us content-language: en-us x-ms-has-attach: x-ms-tnef-correlator: x-originating-ip: [128.230.32.54] content-type: text/plain mime-version: 1.0 x-proofpoint-virus-version: vendor=fsecure engine=2.50.10432:5.10.8794,1.0.431,0.0.0000 definitions=2013-07-08_02:2013-07-08,2013-07-08,1970-01-01 signatures=0 x-proofpoint-spam-details: rule=notspam policy=default score=0 spamscore=0 suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1305240000 definitions=main-1307080139
you've configured wrong address in outgoing transaction e-mails heroku app.
you have valid e-mail configuration on chalengage.com , heroku app challengage.herokuapps.com can't receive email.
you need change outgoing email address paul@challengage.com
in rails, can configure outgoing e-mail address in applicationmailer class (subclasses actionmailer::base) adding/changing default from configuration:
default from: "paul klopfer <paul@challengage.com>"
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